Standard and Custom Production Orders
Any standard order cancelled once confirmed will be charged a restocking fee of 15%.
We're happy to try and help with your customized tent manufacturing and contract sewing needs, however a few additional considerations will apply:
All pricing for custom orders is based on your specifications, and a signed sales contract is required to begin production. Custom orders may not be cancelled or changed once they've been confirmed without our written consent. Custom orders are subject to a mutually agreeable production schedule to be determined when the sales contract has been received and specifications confirmed. Custom orders must be paid in full prior to start of production.
Changes to any confirmed order may incur additional charges based on the specific change. This charge is determined at time of change request.